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All carriers are fully insured to meet all State and Federal requirements. The transport driver will thoroughly inspect the vehicle at pick up and delivery. When your vehicle is delivered, it is your responsibility to inspect for any damage that may have occurred during transport. Document any damage on the Bill of Lading and obtain the drivers signature. The insurance company will not process claims if damages are not documented at the time of delivery.



Look up car shipping reviews. Review sites such as Transport Reviews, Google Reviews, and Yelp Reviews are all places you can search for reviews on a particular company. Also check out the BBB to see if the company has outstanding complaints that have not been resolved. A resolved complaint is actually a positive for a car company because that means they take care of ANY situation that occurs and they dont just run away from their problems.

Next step would be to ask their requirements when you are trying to book your car. This is important because there will be some companies that would require a deposit for their clients to provide. This will serve as their reservation fee and assurance that you are really interested in their services. So you if you want to make sure that the company you are going for have not additional requirements then it would be best to ask them about these things. There are a lot of things that you really have to examine such as their services and the specifics of it. Try to make intelligent questions so that you will also be able to provide yourself with the best answers that you can use in deciding on which company to go with.

Usually, when you have your car shipped you are going to get an estimate as to how long it will take to ship. You can usually take things a step further by asking your transportation company for accurate pick-up and delivery dates. In most cases, the company should be able to give you a window of a few days so that you have a better idea of when you can expect your car to leave as well as arrive.

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Auto transport companies have options to fit your shipping needs. Door to door delivery means the vehicle is picked up at your home and delivered to your home in your new city of residence. Transport trucks are usually 75 feet long and difficult for some urban and suburban neighborhoods to accommodate; you might have to set up alternative drop-off and pick-up locations depending on your neighborhood. Terminal-to-terminal service entails you delivering your vehicle to the shipping terminal and then picking up your vehicles at an agreed upon time at the terminal in the shipped to city.

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Before you finalize your contract with any particular New York Auto Transport Company, it is important to know whether they have an insurance policy that goes along with their rates. This is something that you should ask because there is a lot of risk that comes with the car not being in your custody. Although this kind of service is perfectly safe you can never really be too sure about the things that are needed to make sure that your car will have a safe trip and that you will be ensured in the process.

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Make sure to get the agreement in writing. Look over the agreement and see if there are any extras that are not included, or are included at an additional price that was never disclosed to you. Make sure to note any legal recourse you might have if something goes wrong with the move.

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We understand that the auto shipping process can be overwhelming for people. We try to make auto shipping as easy as possible for our clients.

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The following items must be removed - radios, cassette decks and CD players that are not built in, as well as car phones, garage door openers, and E-Z toll tag passes.

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Once you submit your order either online (very secure) or over the phone with one of our Direct Express Auto Transport representatives, the shipping of your vehicle will be scheduled according to the first date available on your shipping order. Ninety percent of our orders get assigned within one week of that date. Once assigned, the vehicle usually gets picked up within a day or two (sometimes same day) of the assignment. We automatically email the customer when it gets assigned and then our driver calls your pickup contact. When the driver picks up your vehicle for car transport, he will do a detailed inspection of your vehicle on the Bill of Lading. You will both sign this form and you should receive a copy. The driver should call again your destination contact from the road as he gets near to schedule an approximate time for delivery. The same Bill of Lading will be present on delivery so you can both re-inspect the car. The transporter will take every precaution to deliver you vehicle without incident; however, if damage should occur, you must report this damage upon delivery on the Bill of Lading and never-the-less pay the carrier the balance owed. It is important that you and the transport driver sign this document. Claims cannot be processed by our insurance company if damage is not noted at time of delivery. We also recommend digital photos of before and after. But damages are rare events and normally your vehicle arrives dirty but in the same condition it left.

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